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Writer's pictureInsightTrendsWorld

The consumer’s definition of value is changing

Detailed Findings:

  • Value Perception: Consumers prioritize quality (56%) and taste (52% for groceries, 69% for restaurants) over price (47% for groceries, 37% for restaurants) when defining food value.

  • Restaurant Experience: 55% of consumers consider the overall dining experience the most luxurious aspect of eating out, while only 15% of operators agree.

  • Labeling Confusion: 29% of consumers find nutrition labels confusing, and 37% find food certifications confusing. Many are familiar with common certifications but don't understand their meaning.

  • Indulgence/Doomerism: 89% of consumers indulge in comfort food at least once a week, up from 69% the previous year.

  • Coffee Trends: 76% of US consumers enjoy coffee, and 62% are interested in trying new and unique coffee drinks. Global coffee trends like Korean and ube-flavored lattes are gaining traction.

Key Takeaway:

  • Consumers are increasingly discerning and value-driven, seeking quality, taste, and meaningful experiences beyond just low prices, even in the face of economic pressures. They are also looking for ways to cope with stress through food.

Trend:

  • Shifting Definition of Value: Consumers are moving beyond price as the primary determinant of value, embracing a more holistic view that includes quality, taste, experience, and emotional well-being.

  • Rise of Conscious Indulgence: Consumers are increasingly indulging in comfort foods but are also seeking healthier and more transparent options.

  • Globalization of Food & Beverage: Consumers are more open to trying global flavors and formats, particularly in the coffee category.

Consumer Motivation:

  • Seeking Quality & Taste: Driven by a desire for enjoyable and satisfying food experiences, especially when prices are high. They want the best possible experience for their money.

  • Emotional Well-being: Using food as a coping mechanism for stress, anxiety, and uncertainty ("doomerism").

  • Health & Transparency: Balancing indulgence with a desire for healthier options and a better understanding of what they are consuming.

  • Novelty & Exploration: Openness to trying new flavors and food experiences, particularly those from different cultures.

What is Driving the Trend:

  • Inflation and Economic Uncertainty:  High food prices are making consumers more discerning about value.

  • Increased Stress Levels: Global turmoil and personal challenges are leading to increased emotional eating.

  • Growing Health Awareness: Consumers are becoming more conscious of the impact of food on their health.

  • Social Media & Globalization: Exposure to global food trends through social media is driving curiosity and experimentation.

Motivation Beyond the Trend:

  • A desire for control and agency in a world that feels increasingly uncertain. Consumers seek to make choices that align with their values and provide a sense of comfort.

  • A search for authenticity and meaning in their consumption choices. They want experiences and products that resonate with their personal values.

Who are the people the article is referring to?

  • The article refers to US consumers broadly, with a particular focus on those who are actively engaged in grocery shopping and dining out. It implicitly includes a range of demographics but highlights Gen Z's tendency towards indulgence.

Description of Consumers, Product, or Service the Article is Referring to and What is Their Age:

  • Consumers: US consumers of various ages, with an implied focus on younger demographics (Gen Z and Millennials) who are more likely to be influenced by trends and social media.

  • Product/Service: The article focuses on the food and beverage industry, encompassing both grocery retail and food service (restaurants).

Conclusions:

  • The traditional definition of value in the food industry is evolving rapidly.

  • Consumers are becoming more complex in their motivations and decision-making.

  • Brands need to adapt to these changing values to remain relevant and competitive.

Implications for Brands:

  • Focus on Quality & Taste: Invest in product development that prioritizes high-quality ingredients and delicious flavors.

  • Emphasize Experience: Create memorable and engaging experiences, both in-store and in restaurants.

  • Improve Transparency: Provide clear and understandable information about ingredients, sourcing, and nutritional value.

  • Offer Healthy Indulgences: Develop products that balance indulgence with health-conscious attributes.

  • Embrace Global Flavors: Explore and incorporate global trends into product offerings.

Implication for Society:

  • Potential for greater consumer awareness regarding food choices and their impact on health and well-being.

  • Increased demand for transparency and ethical sourcing from food companies.

  • Shift towards more diverse and globally-influenced food culture.

Implications for Consumers:

  • More choices that align with their values and preferences.

  • Potential for improved health outcomes through more informed food choices.

  • Greater exposure to diverse culinary experiences.

Implication for Future:

  • The trend of conscious consumption and experiential value is likely to continue and intensify.

  • Technology will play an increasingly important role in shaping food choices and experiences.

  • The food industry will need to become even more adaptable and consumer-centric.

Consumer Trend:

  • Mindful Consumption:  Consumers are becoming more deliberate in their food choices, balancing indulgence with health, ethics, and personal values.

Consumer Sub-Trend:

  • Elevated Comfort Food: Seeking familiar comfort foods but with a focus on higher quality ingredients, unique flavors, or healthier preparation methods.

Big Social Trend:

  • Search for Meaning and Control: In a world of uncertainty, consumers are seeking products and experiences that provide a sense of comfort, control, and align with their personal values.

Local Trend:

  • Rise of Korean Coffee Culture: The growing popularity of Korean-inspired coffee drinks and cafes in the US.

Worldwide Social Trend:

  • Globalization of Food Preferences: Increased openness to and adoption of food trends and flavors from around the world.

Name of the Big Trend Implied by Article:

  • Holistic Value Revolution

Name of Big Social Trend Implied by Article:

  • The Conscious Consumerism Wave

Social Drive:

  • Values-Driven Consumption: Consumers are increasingly motivated by their personal values, seeking authenticity, transparency, and positive impact in their purchasing decisions.

Learnings for Companies to Use in 2025:

  • Value is multi-dimensional: Price is just one factor; quality, taste, experience, and emotional resonance are equally important.

  • Transparency builds trust: Consumers want to know what they are eating and where it comes from.

  • Indulgence is not a dirty word: But it needs to be balanced with health and well-being considerations.

  • Global inspiration is key:  Look beyond traditional flavors and formats to engage consumers.

Strategy Recommendations for Companies to Follow in 2025:

  • Invest in R&D focused on quality, taste, and healthy indulgence.

  • Develop clear and engaging communication strategies that highlight product attributes and values.

  • Create experiences that resonate with consumers on an emotional level.

  • Explore global flavors and formats to diversify product offerings.

  • Leverage technology to personalize experiences and provide greater transparency.

Final Sentence (Key Concept):

  • The food industry is undergoing a holistic value revolution driven by consumers seeking quality, experience, and emotional well-being alongside traditional considerations of price.

What Brands & Companies Should Do in 2025 to Benefit from the Trend and How to Do It:

  • Brands and companies should focus on creating a holistic value proposition that encompasses quality ingredients, delicious taste, positive experiences, and transparent communication.

  • How to do it:

    • Product Development: Invest in R&D to create innovative products that meet the demand for both indulgence and health, explore global flavors, and prioritize high-quality, ethically sourced ingredients.

    • Marketing & Communication:  Develop authentic and engaging storytelling that highlights the brand's values, product benefits, and commitment to transparency. Use clear and concise labeling. Leverage social media to connect with consumers and build a community.

    • Retail & Food Service Experience: Design physical and digital spaces that are inviting, engaging, and offer memorable experiences. Train staff to be knowledgeable and passionate about the products and the brand's values.

    • Technology Integration: Utilize technology to personalize recommendations, provide nutritional information, streamline ordering and delivery, and enhance the overall customer journey.

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