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Insight of the Day: Why brand purpose is overrated and what consumers really want

Findings:

  • While social and brand purpose are important, there is a growing sentiment that advertising has become too focused on earnest messaging rather than entertainment and creativity.

  • Despite the emphasis on authenticity and sustainability, consumer behavior often contradicts stated values, with preferences for convenience and speed outweighing environmental concerns.

Key Takeaway:

  • Brands should differentiate between organizational social purpose and brand purpose in their advertising. While authenticity and sustainability are important, they should not dominate brand messaging at the expense of creativity and entertainment.

Trend:

  • The trend towards purpose-driven campaigns is facing scrutiny as more evidence shows that Gen Z and Millennials also value humor and entertainment in advertising. There's a growing recognition that entertaining ads are more effective at driving consumer behavior than purpose-led messaging alone.

Consumer Motivation:

  • Consumers, especially Gen Z and Millennials, are motivated by authenticity and sustainability but also have a strong preference for humor and entertainment in advertising. They want brands to be responsible but also to engage them in fun and memorable ways.

What is Driving the Trend:

  • The trend is driven by the increasing pressure on brands to align with social values. However, the effectiveness of this approach is being questioned as data shows that entertaining ads often resonate more with consumers than those focused solely on purpose.

Who are the People the Article is Referring To:

  • The article refers to marketers and advertisers targeting Gen Z and Millennials, who are known for their interest in authenticity, sustainability, and humor in advertising.

Description of Consumers, Product, or Service:

  • The consumers are primarily Gen Z and Millennials, who seek a balance between ethical brand practices and engaging, entertaining advertising. They are looking for brands that align with their values but also offer enjoyment and creativity in their communications.

Conclusions:

  • While purpose-driven branding is important, it should not overshadow the need for entertaining and creative advertising. Brands should ensure their messaging is engaging and resonates emotionally with consumers, using humor and popular culture effectively.

Implications for Brands:

  • Brands should focus on creating distinctive, memorable, and entertaining ads that balance purpose with humor and creativity. Purpose should inform brand actions, but advertising should prioritize engagement and entertainment to effectively capture consumer attention.

Implications for Society:

  • The emphasis on purpose-driven marketing may lead to more socially responsible brands, but there is a need to maintain a balance with entertaining content. As consumers seek both ethical practices and enjoyment, society may benefit from a more nuanced approach to advertising.

Big Trend Implied:

  • The big trend implied is a shift away from overly earnest, purpose-driven advertising towards a more balanced approach that incorporates humor, entertainment, and creativity. This trend reflects a broader consumer desire for brands that are both responsible and enjoyable.

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