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Insight of the Day: Whataburger seeks to become a ‘go-to coffee shop’ in the US

Findings:

  • Whataburger, a 24-hour US fast-food chain, has introduced an upgraded hot and iced coffee menu.

  • The launch aims to attract younger consumers, particularly Gen Z, and fill the gap in coffee availability after midnight.

  • The new coffee range is positioned as a premium, value-focused offering made with 100% arabica beans sourced from Colombia, Honduras, and Nicaragua.

  • Whataburger's move follows McDonald's trial of a new café concept, CosMc's, focused on blended and iced coffee beverages.

Key takeaway:

Whataburger is strategically positioning itself as a "go-to coffee shop" in the US by targeting younger consumers with a revamped coffee menu and extended hours, capitalizing on the growing trend of cold coffee consumption.

Trend:

Cold coffee sales are booming in the US, driven by high demand among younger consumers. This trend is influencing the strategies of major fast-food chains like Whataburger and McDonald's, who are expanding their coffee offerings to cater to this growing market segment.

Conclusions:

  • Whataburger's entry into the branded coffee shop market demonstrates the increasing competition in the sector.

  • The focus on premium yet affordable coffee options reflects the changing preferences of consumers, especially younger generations.

  • The emphasis on late-night coffee availability highlights the untapped potential of the after-midnight coffee market.

Implications for brands:

  • Established coffee chains need to stay innovative and competitive to retain their customer base in the face of increasing competition from fast-food brands.

  • Fast-food brands should consider expanding their beverage offerings to include premium coffee options to attract a wider audience and increase sales.

  • Brands need to cater to the preferences of younger consumers by offering diverse cold coffee options and focusing on convenience and value.

  • The after-midnight coffee market presents an opportunity for brands to differentiate themselves and capture a niche audience.

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