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Insight of the Day: What’s Your Favorite Streaming Service’s Personality?

Here's a breakdown of the article "What's Your Favorite Streaming Service's Personality?" by Josef Adalian, along with key insights:

Key Findings from the NRG Report:

  • Movie Preferences Shift to Home:  65% of Americans prefer watching movies at home vs. in theaters, a major shift since 2018.

  • Marketing Matters: Consumers need multiple exposures (on average, four times) to a new title before deciding to watch.

  • Churn is Constant: One in five subscribers to major streaming platforms are either new or have recently canceled their subscriptions.

  • Streamers = Personalities:  Consumers associate specific strengths and weaknesses with different platforms:

  • Netflix: Quality and variety of original content

  • Disney+ & HBO Max: Rich film libraries

  • Peacock: Live content, including sports

  • Top of Mind Awareness is Key:  Driving subscription growth is about being a top destination when people browse, or simply being the first service people think of, even without active promotion.

Additional Insights:

  • The Impact of Price Hikes: The study doesn't address how consumers react to price increases, a currently relevant factor in the streaming landscape.

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