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Insight of the Day: Turning the tables: How quick service restaurants are tackling slowdown

Findings:

  • Indian QSR chains are experiencing a slowdown due to high food inflation and subdued consumer spending.

  • Companies are responding by offering value deals, expanding menus, and increasing store counts.

  • The organised QSR market is expected to grow to Rs 7.8 trillion by 2028.

Key Takeaway:

Despite the current economic challenges, Indian QSR chains are adapting and innovating to drive growth and cater to evolving consumer preferences.

Trend:

The trend is towards offering value, expanding menus, and focusing on dine-in experiences in the Indian QSR industry.

Consumer Motivation:

  • Consumers are seeking value for money due to economic pressures.

  • They also want diverse and innovative food options.

  • There is a growing preference for dine-in experiences.

Driving Trend:

  • High food inflation and subdued consumer spending.

  • Increased competition in the food services market.

  • Growing demand for value and variety.

People Referred to in the Article:

  • Sameer Batra, chief business officer and president of Domino's India

  • Sagar Daryani, chief executive officer at Wow! Momo

  • Rajeev Ranjan, managing director of McDonald's India (North & East)

Description of Consumers, Products, or Services and their Age:

  • Consumers: Indian consumers, particularly those seeking value and diverse food options.

  • Products/Services: QSR offerings like pizzas, burgers, momos, kulfis, and coffee.

  • Age: The article doesn't explicitly mention consumer age, but it implies a focus on younger, more affluent consumers who are driving the demand for dining out.

Conclusions:

  • Indian QSR chains are navigating the economic downturn by focusing on value, innovation, and expanding their reach.

  • The organised QSR market is expected to continue growing, presenting opportunities for brands that can adapt to changing consumer preferences.

Implications for Brands:

  • QSR brands need to offer value-driven options to attract price-sensitive consumers.

  • Expanding menus and offering new and innovative products can help capture market share.

  • Enhancing the dine-in experience is crucial to drive growth and customer loyalty.

Implications for Society:

  • The growth of the QSR industry can contribute to economic growth and job creation.

  • Increased competition can lead to better quality and more affordable food options for consumers.

  • The focus on value and innovation can drive the development of new and exciting culinary experiences.

Big Trend Implied:

The big trend implied is the growing importance of value and innovation in the Indian QSR industry. Brands need to adapt to changing consumer preferences and economic conditions to thrive in this competitive market.

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