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Insight of the Day: How unique ice-cream flavours can enhance customer loyalty

Summary:

The article highlights the growing popularity of ice cream in the UK, evidenced by increased sales and consumer interest. Several factors are contributing to this trend:

  • Quality: Consumers are willing to pay more for high-quality ice cream with unique flavors and innovative offerings.

  • Affordability: Ice cream remains an affordable treat even during economic challenges.

  • Customization: Consumers enjoy personalized options, such as milkshakes with various toppings and flavors.

  • Local appeal: Supporting local businesses and using seasonal ingredients resonates with consumers.

Key Takeaway:

Hospitality operators can capitalize on the booming ice cream industry by focusing on quality, innovation, and offering unique and customizable options to cater to evolving consumer preferences.

Trend:

The rise of gourmet ice cream and innovative frozen desserts, driven by consumer demand for premium quality and unique experiences.

Consumer Motivation:

  • Desire for high-quality, indulgent treats

  • Interest in unique and innovative flavor combinations

  • Willingness to support local businesses

  • Preference for customizable options

Driving the Trend:

  • Increased consumer spending on affordable luxuries

  • Growing demand for premium and artisanal food products

  • The influence of social media in promoting unique and visually appealing desserts

Target Audience:

  • Families with children

  • Young adults seeking unique and trendy food experiences

  • Consumers who value quality and are willing to pay a premium for it

Product/Service:

  • Ice cream, gelato, milkshakes, and other frozen desserts

  • Equipment and ingredients for making ice cream

Age of Target Consumers:

  • Families with children of all ages

  • Young adults (millennials and Gen Z)

Conclusions:

  • The ice cream industry is experiencing significant growth and offers opportunities for hospitality operators.

  • Focusing on quality, innovation, and customization is key to success in this market.

  • Operators can further enhance their offerings by incorporating local and seasonal ingredients and highlighting their commitment to quality.

Implications for Brands:

  • Invest in high-quality ingredients and equipment

  • Develop unique and innovative flavor combinations

  • Offer customization options to cater to individual preferences

  • Emphasize local sourcing and seasonal ingredients

  • Utilize social media to showcase visually appealing creations

Implications for Society:

  • The growing popularity of ice cream can contribute to the local economy by supporting small businesses.

  • It can also foster a sense of community and shared experiences.

  • The trend towards premium ice cream may lead to increased consumer spending in this category.

Big Trend Implied:

The increasing consumer preference for premium, artisanal, and experiential food offerings, driven by a desire for quality, authenticity, and unique experiences.


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