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Insight of the Day: How to win over… China’s value-drive beauty consumers

Findings:

  • China’s beauty market has faced significant challenges in 2024, with economic uncertainties and a drop in consumer confidence. Large beauty brands like L’Oréal and Estée Lauder have reported declines in growth.

  • Consumer behavior has shifted, with a focus on value-driven purchases and an increased emphasis on quality and affordability. Many brands have exited or scaled back operations in China due to intense competition and changing consumer preferences.

  • Chinese beauty consumers are sophisticated and knowledgeable about product ingredients, prioritizing efficacy, performance, and value.

Key Takeaway: Beauty brands must adapt to a value-driven and ingredient-conscious Chinese consumer base. Success will depend on offering products that combine quality, affordability, and efficacy, while also maintaining strong brand trust and clear communication.

Trend: The focus is on value-for-money products, as Chinese consumers become more discerning and price-sensitive. Domestic beauty brands (C-beauty) are thriving, while many foreign brands are struggling due to high price competition and shifting market dynamics.

Consumer Motivation:

  • Affordability and quality: Consumers are looking for high-efficacy products at lower prices, driven by economic pressures and increased price sensitivity.

  • Ingredient-consciousness: Consumers prioritize products with scientifically backed ingredients and visible results, especially those with high efficacy and breakthrough technology.

Driving Trend:

  • Economic slowdown and decreased disposable income are driving demand for mass-market beauty products, with consumers favoring affordability without compromising on quality.

  • Short video platforms like Douyin (TikTok) are gaining prominence as e-commerce platforms like Tmall lose traction. Live streaming sales and short-term promotions are becoming the norm, but they also pose challenges with intense competition.

Who the Article is Referring To: The article refers to Chinese beauty consumers, particularly those who are ingredient-savvy, price-conscious, and sophisticated in their purchasing decisions. It also highlights the challenges faced by global beauty brands operating in China.

Consumer Product or Service: The products in focus are beauty and personal care products, with an emphasis on cosmetics that offer value for money. This includes mass-market brands as well as C-beauty brands, which are gaining favor for their affordability and quality.

Conclusions: China’s beauty market has evolved, with consumers becoming more price-sensitive and demanding value-driven beauty products. Brands must respond to these shifts by innovating with efficacy-focused ingredients while maintaining competitive pricing.

Implications for Brands:

  • Brands must tailor products to meet the specific needs of Chinese consumers, focusing on affordability, efficacy, and strong ingredient stories.

  • Companies must navigate the intense price competition in China by offering compelling value propositions, backed by strong scientific research and results-driven formulations.

Implication for Society: The shift in consumer behavior towards value-driven purchases and price sensitivity reflects broader economic conditions in China, where economic uncertainty has dampened consumer confidence and spending power.

Implications for Consumers: Consumers will benefit from increased competition among brands, which could lead to better-quality products at more affordable prices. However, the growing emphasis on short-term promotions may also lead to a crowded market with frequent product turnover.

Implication for the Future: As economic conditions stabilize, brands will need to adapt to a new normal, where value-for-money remains critical, and domestic beauty brands will continue to challenge international players. The future will likely see a more scientific and innovation-driven beauty industry in China.

Consumer Trend: The major trend is the rise of value-driven beauty where consumers seek products that offer high efficacy at an affordable price. There is also a shift towards ingredient-conscious purchasing, with consumers prioritizing scientifically proven formulations.

Consumer Sub Trend:

  • C-beauty brands are gaining dominance, leveraging affordability, innovation, and cultural relevance to capture market share from foreign brands.

  • Platforms like Douyin are becoming key sales channels, driven by short-form content and live-streaming, creating both opportunities and intense competition.

Big Social Trend: The trend toward economic frugality is shaping how Chinese consumers spend on non-essential items like beauty products. Consumers are becoming more rational and educated in their purchases, prioritizing value and efficacy.

Local Trend: Within China, the shift from e-commerce giants like Tmall to social media-driven commerce (e.g., Douyin) highlights a change in how beauty products are marketed and sold, with live-streaming and short-term sales strategies becoming increasingly dominant.

Worldwide Social Trend: Globally, the Chinese beauty market’s evolution mirrors the broader trend of economic uncertainty affecting consumer spending. The focus on value-driven and sustainable beauty products aligns with a worldwide push toward rational and conscious consumption.

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