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Insight of the Day: How humour helped Nationwide position itself as the ‘antithesis’ of other banks

The Problem

  • Financial services ads typically rank low in terms of humor and effectiveness.

  • These ads struggle to stand out and be memorable within their category.

Nationwide's Solution

  • A humorous, disruptive ad campaign focused on their 'A good way to bank' brand platform.

  • The 'In your best interest' ad specifically uses lighthearted wordplay and a relatable scenario to poke fun at the stuffiness of traditional banks.

The Results (according to Kantar's study)

  • High Impact:  The ad landed in the top 8% of all UK ads for humor and was in the top 20% in terms of distinctiveness.

  • Emotional Connection: Viewers found the ad enjoyable, funny, and able to evoke strong emotions.

  • Brand Recall: 53% of people surveyed couldn't miss that it was a Nationwide ad, far exceeding averages for both general and financial services advertising.

  • Positive Perception: The ad created a sense that Nationwide was relevant, motivating, and stood out from the competition.

Key Takeaways

  • Humor is Powerful:  In a serious category, well-executed humor can be extremely effective for cutting through the noise.

  • Creative Disruption:  Challenging industry norms can create memorable and impactful ads.

  • Brand Consistency:  The 'In your best interest' ad is part of a successful wider campaign, demonstrating the importance of a strong, consistent brand platform.

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