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Insight of the Day: How Consumers Feel About Generative AI Used to Create Content

Key Takeaways from Variety Intelligence Platform and HarrisX Survey on Generative AI in Film and TV Production:

Findings:

  • Divided Opinions: U.S. consumers are split on the use of generative AI in film and TV production, with some expressing interest and others showing reluctance.

  • Reluctance Towards AI-Written Content: A significant portion of consumers (36%) would be less interested in watching content created with AI, while 23% would be more interested.

  • Familiarity with AI Impacts Acceptance: Consumers familiar with generative AI tools are more likely to accept AI-produced content in media.

  • Specific Use Cases: Consumers are more comfortable with AI for sound effects, illustrations, and visual effects than for scriptwriting.

  • AI Dubbing Acceptance: Consumers are open to AI dubbing, especially when it improves the content experience.

Trend:

  • Growing Acceptance: While there's initial hesitation, consumer acceptance of AI in media production is likely to increase as awareness and understanding of its capabilities grow.

  • Industry Caution: Studios are cautious about disclosing AI use due to potential backlash, indicating a need for transparency and education.

Conclusions:

  • Consumer Influence: Consumer acceptance will be a key factor in determining the future of AI in media production.

  • Transparency and Education: Open communication about AI usage and its benefits is essential to gain consumer trust and acceptance.

  • Targeted AI Applications: Focusing on specific use cases where AI can enhance the viewer experience, such as sound effects and dubbing, can lead to greater acceptance.

Implications for Brands:

  • Transparency: Be transparent about the use of AI in production to build trust with consumers.

  • Education: Educate consumers about the benefits of AI in enhancing content and creativity.

  • Targeted Application: Utilize AI for specific tasks where it can demonstrably improve the viewing experience.

  • Focus on Quality: Prioritize high-quality content, regardless of whether AI is used in production, to maintain audience engagement.

  • Monitor Consumer Sentiment: Continuously track consumer attitudes towards AI to adapt strategies and ensure acceptance.

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