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Insight of the Day: From VIPs to ‘beyond money’: Luxury’s shift to ultra-high spenders

Key Takeaway: Luxury brands are shifting their focus to "beyond money" consumers, a small but highly lucrative segment of ultra-high-net-worth individuals (UHNWIs) who drive a significant portion of luxury spending.

Trend: The trend is towards catering to the unique needs and preferences of "beyond money" consumers, who seek hyper-local personalization, global recognition, exclusive products, and community experiences.

Consumer Motivation:

  • Hyper-local personalization: These consumers want personalized experiences that are tailored to their specific tastes and cultural context.

  • Global recognition: They desire to be recognized and valued by luxury brands on a global scale.

  • Exclusive products and events: They seek access to limited-edition products and exclusive events that reinforce their status and exclusivity.

  • Community experiences: They value opportunities to connect with other like-minded individuals and be part of a luxury community.

Driving Trend:

The growing number of UHNWIs, particularly in China, is driving this trend. Additionally, these consumers' resilience to economic fluctuations and their evolving expectations are pushing luxury brands to adapt and innovate.

Target Audience:

The target audience is the "beyond money" consumer segment, specifically UHNWIs who spend over €50,000 annually on luxury goods and experiences.

Products/Services:

The article refers to the broader luxury market, including fashion, accessories, experiences, and personalized services.

Conclusions:

Luxury brands must prioritize personalization, exclusivity, and community-building to attract and retain "beyond money" consumers. They need to invest in advanced technologies and talented client advisors to meet the evolving expectations of this high-value segment.

Implications for Brands:

Luxury brands need to refine their strategies to accurately identify and segment their VICs, offer bespoke products and experiences, and create exclusive communities. Investing in top-tier client advisors is also crucial for building strong relationships and trust with this segment.

Implications for Society:

The rise of the "beyond money" consumer segment reflects the growing wealth disparity and the increasing influence of a small group of ultra-wealthy individuals on the luxury market. It also highlights the importance of cultural understanding and personalized service in catering to this diverse and demanding segment.

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