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Insight of the Day: Foodservice is an ‘under tapped’ market for tea

Findings: The foodservice market presents a largely untapped opportunity for tea to expand its presence, especially in North America. Tea consumption, driven by health and wellness trends, is growing in popularity, particularly cold and iced teas. However, tea faces competition from other healthy beverages, as consumers typically swap one drink for another rather than increasing their overall beverage consumption.

Key Takeaway: Tea has significant growth potential in the foodservice industry, especially in cold/iced tea formats, but needs to innovate and capitalize on consumer interest in health, wellness, and experimentation.

Trend: Tea is benefiting from the global focus on health and wellness, but the opportunity to grow its share in the foodservice sector is underutilized, particularly for cold and iced teas.

Consumer Motivation: Consumers are motivated by health and wellness, authenticity, and community, particularly younger demographics (ages 16-25). They are also strategic in their spending, opting for beverages that offer value and functionality.

What is Driving the Trend:

  • Rising interest in health-conscious drinks, especially among younger consumers.

  • A shift towards conscious consumption, where consumers prioritize value, wellness, and functionality in their beverage choices.

  • Foodservice offers a platform for innovation and experimentation with tea formats and flavors.

Who Are the People: The article refers to consumers across different demographics, but particularly younger people (16-25), who are driven by wellness trends and are open to experimenting with tea as a healthy beverage option.

Description of Consumers, Product, or Service: Consumers are increasingly looking for healthy, functional beverages, and tea fits within this trend. However, they are swapping beverages, not increasing consumption, meaning tea must compete with other wellness drinks like smoothies and juices.

Conclusions: Tea has a significant opportunity to expand its share in the foodservice market by offering innovative flavors, formats, and experiences. As consumers become more health-conscious and strategic in their spending, tea can position itself as a wellness-driven, functional beverage.

Implications for Brands: Tea brands should focus on the foodservice market as a key area for growth. By developing creative, health-conscious tea offerings (e.g., cold, iced, and functional teas), brands can tap into the growing consumer demand for wellness beverages.

Implications for Society: As health and wellness continue to drive consumer choices, the increased popularity of tea could contribute to healthier beverage consumption habits in society, potentially reducing reliance on sugary drinks.

Implications for Consumers: Consumers will benefit from a wider variety of tea options, especially in foodservice environments, where they can explore different flavors, formats, and health benefits.

Implications for the Future: The foodservice sector will likely see more innovation in tea offerings as brands recognize the untapped potential of tea in this space. This could lead to greater competition between tea and other healthy beverages.

Consumer Trend: A growing focus on health and wellness is driving interest in tea, particularly in foodservice settings where consumers can experiment with different tea formats and flavors.

Consumer Sub Trend: The rise of cold and iced teas as meal companions and thirst-quenchers, particularly in markets like the US, Canada, and Southeast Asia.

Big Social Trend: The shift toward functional and healthy indulgence in beverages, as consumers prioritize drinks that offer health benefits and satisfy their need for wellness.

Local Trend: In the US and Canada, there is a growing demand for cold and iced teas, which are being embraced in the foodservice sector as refreshing, healthy alternatives to other beverages.

Worldwide Social Trend: The increasing popularity of tea as a wellness beverage across global markets, particularly in Southeast Asia and Russia, where both hot and cold tea consumption is high.

Name of the Big Trend Implied by Article: "Health-Driven Beverage Innovation"

Name of Big Social Trend Implied by Article: "Wellness-First Consumption Habits"

Social Drive: The growing awareness of health and wellness is driving consumers to experiment with functional, health-conscious beverages, positioning tea as a leading option.

Strategy Recommendations for Companies to Follow in 2025:

  1. Innovate Tea Formats: Explore new formats for tea in foodservice settings, such as cold, iced, frozen, or functional teas with added health benefits.

  2. Focus on Wellness Messaging: Highlight the health and wellness benefits of tea, including its natural ingredients and potential for functional enhancements (e.g., antioxidant-rich, immunity-boosting).

  3. Leverage Foodservice for Experimentation: Use the foodservice market as a platform for consumers to try new tea flavors and formats. Collaborate with restaurants and cafes to introduce tea-based beverages that align with current wellness trends.

Final Sentence (Key Concept): In 2025, brands should seize the "Health-Driven Beverage Innovation" trend by expanding tea's presence in the foodservice sector through creative, wellness-focused offerings, catering to consumers’ growing demand for functional and health-conscious beverages.

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