InsightTrendsWorldMar 71 min readInsight of the Day: Bank Customers are Happy, But Their Loyalty is FragileGlobally, customers are highly satisfied with their primary bank. However, security is a growing concern — and some say they would leave for better rates or lower fees.https://thefinancialbrand.com/news/customer-experience-banking/bank-customers-are-happy-but-their-loyalty-is-fragile-175735/
Globally, customers are highly satisfied with their primary bank. However, security is a growing concern — and some say they would leave for better rates or lower fees.https://thefinancialbrand.com/news/customer-experience-banking/bank-customers-are-happy-but-their-loyalty-is-fragile-175735/
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