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Insight of the Day: AI washing—what it is and what the crackdown means for brands

The term "AI washing" refers to the practice of exaggerating or embellishing the use of artificial intelligence (AI) in marketing or products in order to make them seem more advanced or cutting-edge than they actually are. When a brand engages in AI washing, it essentially misleads consumers into thinking that AI plays a larger role in their offerings than it actually does.

There has been a crackdown on AI washing by regulatory bodies and consumer watchdogs in recent years. Brands that engage in AI washing can face backlash from consumers who feel misled or deceived, as well as potential legal consequences for false advertising. As a result, brands are being held more accountable for accurately representing their AI capabilities and are being urged to be transparent about how AI is used in their products or services.

The crackdown on AI washing means that brands need to be more cautious and honest in their marketing efforts when it comes to AI. It is important for brands to accurately represent the role of AI in their offerings and to avoid making exaggerated claims about AI capabilities. By being transparent and truthful about the use of AI, brands can build trust with consumers and avoid potential backlash or legal issues.

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